Ongoing Peace of Mind: How We Keep You Updated on Your Dog’s Stay

Leaving your dog behind when you go away can be a bit nerve-wracking, especially if it’s your first time using a pet boarding service in Oadby or nearby areas like Leicester or Nottingham. Wondering how your beloved pup is doing while you’re not with them is completely normal. That’s why it’s so important to pick a boarding centre that gives you regular updates and open lines of communication. You should feel just as relaxed as your dog while you’re apart!

Photo and Video Updates: A Window Into Your Dog’s Day

One of the most reassuring things we offer are daily photo and video updates. These little check-ins let you see for yourself that your dog is happy and relaxed, perhaps snoozing in their cosy suite or romping around with their new friends.

Here’s what you can typically expect:

• At least one daily photo or video, often sent during playtime or after walks.
• Short messages letting you know how their appetite, energy, and mood are.
• Special snaps for milestones like first group play or a birthday treat.

We find that a quick video of your dog’s tail wagging is often all it takes to help you put your mind at ease for the day. You’ll receive these via WhatsApp, text, or email, whichever suits you best.

Personalised Communication: Updates That Matter To You

No two dogs (or dog owners) are the same. If your dog is on medicine, has a special routine, or you’re especially anxious, you can request more frequent updates. Some owners in areas like Leicester or Luton like a quick message in the morning, while others only want a midday update. Just let us know your needs.

What might a personalised update look like?

• “Rocky ate all his breakfast, enjoyed his morning walk, and is fast asleep on his blanket.”
• “Pepper met Daisy and the two are already best friends. See attached photo from the garden.”

This approach is all about helping you feel in control and confident about your dog’s care, wherever you are whether that’s in Brighton or Birmingham for the week.

Clear, Accessible Contact: Reach Us Any Time

You should never hesitate to get in touch if you want to ask about your dog, even outside of planned updates. We always give you a direct number to ring or message, and there’s usually a friendly team member on hand from the early morning until late evening. If it’s urgent, like a question about medication or a change in your dog’s behaviour, we will pop you a message or call straight away.

We know that peace of mind means knowing how to get in touch and how quickly you’ll hear back. In places like Manchester, Sheffield, or Coventry, pet owners often share how much they appreciate knowing we’re just a message away.

Transparency If Things Change

Sometimes, things do change maybe your dog skips a meal or needs extra fuss as they settle in. We’ll always be upfront, letting you know right away so you don’t hear about it after the fact. Honest, regular updates build trust, and we encourage you to share any concerns or requests for how you want us to keep you posted. Choose a centre where you feel completely comfortable asking for updates or checking in, whether you’re local to Oadby or further afield in places like Milton Keynes or Portsmouth.

In Summary

Ongoing communication is what makes a good dog boarding experience great. Whether it’s cheerful photo updates or a quick call to put your mind at rest, you deserve to know exactly how your pup is doing. We’re here to make sure you feel confident and connected no matter where your travels take you, be it just down the road from Leicester or all the way to London. Your peace of mind really is as important to us as your pet’s happiness.