What We Do: The Services That Take the Stress Out of Pet Boarding

If you’ve ever worried about leaving your furry friend behind while you head off on holiday or a quick city break, you’re not alone. Pet boarding is supposed to be a positive, stress-free experience for both you and your pet, but choosing the right place can feel overwhelming. That’s why understanding the services offered is so important. Our dedication to happy pets and peace of mind for owners sets us apart, and we’d love to show you exactly how we make the process easy from start to finish in Sunderland. Whether you’re considering boarding here in Sunderland or eyeing other options in Newcastle upon Tyne, Leeds, Manchester, or even further afield, knowing what’s out there can make all the difference.

Spacious Suites and Cosy Comforts

Everyone’s home is a little different, but we believe dogs should be just as comfortable in their temporary digs as they are with you. Our boarding facilities feature roomy suites that start at 20 square feet and go up to 40 square feet for larger breeds or families of pets. Each suite comes with:

Soft bedding
Plenty of natural light
Separation from neighbours for a peaceful stay

We clean and freshen every suite daily, so even if your pet is a bit of a muck-magnet, you don’t need to worry about them coming home grubby. While some places in Sunderland boast huge runs for energetic pups, remember that larger spaces aren’t always best for more nervous dogs who favour cosiness over stretching their legs!

Structured Schedules and Engaging Activities

Just like us, pets thrive on routine. Our daily schedule includes three supervised play sessions, meal times set to your pet’s usual routine, and quiet periods for rest. Here’s a sample of our typical day:

Time	Activity
8:00 AM	Breakfast & morning cuddles
10:00 AM	Play session or garden walk
1:00 PM	Lunchtime and rest
3:00 PM	Afternoon playgroup
6:00 PM	Evening stroll and dinner
8:00 PM	Bedtime and wind-down

Some pets prefer people to playing with other dogs, so we tailor walks and cuddles accordingly. If you’re based in surrounding areas like Roker, Wolverhampton, or Liverpool and want a place that can follow your dog’s routine to a tee, just let us know and we’ll try our best to fit right in.

Real-Time Photo Updates and Daily Reports

It’s tough not seeing your pet while you’re away, but we help bridge the gap. We send daily updates and photos to keep you in the loop, so you can see your dog’s big smile after a walk or your cat curled up for a snooze. This isn’t just about cute pictures – we give honest feedback, noting energy levels, health, or any funny quirks your pet shows during their stay.

Daily photos sent via WhatsApp or text
Brief written reports on eating, mood, and activities

This openness reassures pet owners from Sunderland right through to Bristol and London that their animals are in safe hands. The only downside? Sometimes you’ll wish your pet was having as much fun at home as they are with us!

A Caring Team and Low Staff-to-Pet Ratios

Our team is made up of real animal lovers, not just people who clock in and out. We maintain a very low staff-to-pet ratio (1 staff member for every 5 pets) to make sure every guest gets loads of personal attention. Smaller facilities, particularly in places like Kingston upon Hull or Nottingham, may have a similar set-up, but be wary of spots where pets are mostly left on their own.

The pros of staying somewhere with a team like ours:

Extra cuddles and scratch-behinds
Quick response if your pet feels under the weather
Better monitoring of eating, play, and behaviour

On the flip side, some larger kennels, especially those near busy cities like London or Birmingham, may have a higher pet-to-staff ratio. This might work for very social animals but can feel overwhelming for older or anxious pets.

Ready to Book? Let’s Chat!